John McAloney MBA, BSCS, MCP
Computers, Servers, Networks, Wireless
Thank you for visiting my web page. Please use the links in the header and within this text to find information about how I have served other customers in situations like yours.
First and foremost, I strive in everything I do to honor my Lord and Savior Jesus Christ. That means integrity, and striving for excellence in everything I do. A real close second is that I know my two main assets are God-given insights (for troubleshooting) and God-given integrity (for doing things His way). That means I do not work with pirated software, I report illegal activity, and I charge only when I accomplish something.
Computer Data Backups: Next to security, the number one technical issue in the information technology world is data backups. Computer equipment dies, you usually get little or no notice, and if you only have your important data in one place, you have a problem. Then there is fire, water, thievery, malware ("CryptoLocker" malware is a particularly strong argument for offsite, versioned backups), and employee malice to deal with. Your dentist says to only floss the teeth you want to keep, I say only backup the computer data you want to have after your computer dies.
Networks and Wireless: Number two is probably networking because of the inherent security issues. It would be great if we really could share openly with complete trust, but that probably will not happen in this life. So we have passwords, wireless network compartmentation, virtual networks, encryption, the list goes on. Wireless networking is very convenient and very risky. Business wireless should use business-grade access points. Wireless networking used in financial applications should be virtualized. Virtual networking provides secure separation between clients wireless users. Virtual networking uses differently numbered networks on the same network physical infrastructure. If you plan to put wireless on your business network, please, please talk with an expert so your business data will be safe.
Remote Support: Next would have to be remote support. There have been great strides in the last ten or so years with remote support tools. Everybody is doing it, and it is not VNC any more. I prefer Windows Remote Desktop over IPSEC VPN, definitely NOT Windows Remote Desktop over the open internet. IPSEC is very secure, and Remote Desktop is very capable. You do need a VPN-capable router and a Windows Pro operating system to support Remote Desktop.
Servers: How could servers get this far down the list when most small businesses assume they need a server first thing? With the more powerful hardware available today, and the fact that Windows 7 pro will handle 20 network connections, many small businesses just do not need a server. Many businesses run multi-user Quickbooks with a workstation server.
Internet Presence Your internet presence includes your internet domain-.com, .net, .biz, etc) your web site if any, and your email address. I work with GoDaddy, BlueHost, GraceNet, Kingwebhost, and others to find the right mix for your business needs today and in the future.I do a lot of IT tasks other than computers, servers, and networks. I remove spyware, adware, malware, trojans and viruses. I physically repair computers (replace power supplies, add memory, replace monitor capacitors, replace cpu fans, etc). I work with RS-232 serial (pre-USB)data from industrial equipment-mainly integrating with modern networking. I work with basic business applications (Microsoft Office, Sage accounting software, QuickBooks, Peachtree, and other less well known applications). I design and install video surveillance systems, and lots of other little technical jobs that come up. I do not do major repair on cell phones, tablets, pads, or printers, and I do not design web sites (it should be clear to you by now that I am not a hotshot web designer). I am qualified to program in seven computer languages, but I very rarely do any programming per se. I just work to be my customers' goto guy for technical issues.